The errormessage "Errorcode2020" indicates an instable or slow internet connection.
To ensure smooth operation, we recommend observing the following instructions:
- Close all other applications that might influence the bandwidth and processor performance available, e.g. Skype, Lync, other video players or streaming services.
- Avoid using too many browsers, browser windows or tabs.
- Try to change to a cable connection, since these normally are stronger than WiFi
- Make sure the download speed of at least 1.2 Mbps. (please check via speedtest you usually find on your provider's website)
- Please try to change your browser: they handle slow or instable connections differently
If you have any questions or are in need of further assistance, please do not hesitate to contact the papagei.com Service Team.